Call or send us an email and we will contact you asap between 8:00 AM and
5:00 PM Monday to Friday. Outside office hours you can reach our service desk
on +31(0)115-789 000 if this falls within your SLA.
Progression’s 24x7 servicedesk is always available to support your business-critical systems, ensuring uninterrupted operations even outside of regular office hours. Our dedicated team of specialists is on standby to respond to incidents and notifications at any time, providing you with peace of mind. By establishing clear agreements and conducting thorough IT inventories with our clients, we are intimately familiar with your environment and understand which processes are vital to your business. This enables us to quickly resolve any issues, minimizing downtime and getting you back to work as swiftly as possible.
Beyond just monitoring your infrastructure services, Progression takes a proactive approach by continuously checking the “health” of your IT environment at critical points within your organization, 24 hours a day, 7 days a week. This round-the-clock vigilance ensures that potential issues are identified and prevented before they can disrupt your operations.